Information We Collect

We collect and process personal and sensitive information only as required to deliver safe and effective dental and aesthetic services:

Personal Information

• Name, age, gender, contact number, email address, and postal address
• Appointment and consultation records
• Payment and billing information (processed securely via Razorpay)

Sensitive Personal Data

• Dental/medical history and treatment details
• Diagnostic reports, prescriptions, and health-related notes
• Records maintained as per Indian healthcare and DCI guidelines

How We Use Your Information

Your information is used only for legitimate purposes, including:

1. Providing dental and aesthetic treatments
2. Scheduling and managing appointments
3. Communicating with you for reminders, follow-ups, and updates
4. Processing payments and issuing invoices
5. Compliance with legal and medical record-keeping requirements in India

Information Sharing & Disclosure

We do not sell or rent your personal data. We may share information only in the following circumstances:

• With healthcare professionals involved in your treatment (with your consent)
• With payment gateways such as Razorpay for secure transactions
• With logistics or courier partners if product delivery is required
• When required by Indian law or government authorities

Data Security

We take appropriate security measures to protect your data:

Your Rights Under Indian Law

As per the Digital Personal Data Protection Act, 2023, you have the following rights:

• Right to Access: Request a copy of the information we hold about you
• Right to Rectification: Correct or update your personal information
• Right to Erasure: Request deletion of your personal data, subject to mandatory medical record-keeping laws
• Right to Withdraw Consent: Revoke your consent for optional communications
• Right to Grievance Redressal: File a complaint if you believe your data has been misused

Cookies and Tracking

Our website uses cookies to improve functionality and user experience. You may disable cookies in your browser, but some features may not work properly.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in law or our practices. The most recent version will always be available on this page.